Frequently Asked Questions

General

Q: I have made a post and not gotten the confirmation email.

Usually, emails are delivered without issue and within a few minutes. Please perform the following checks before contacting us:

  1. Ensure you are filling in the correct email address when creating your post.
  2. Ensure you are checking the same email account that you created the post with.
  3. Check your SPAM, JUNK or BULK MAIL folder.
  4. Use a free email service such as Google's GMail, AOL, or Hotmail.

Q: How do I create a post?

Scroll to the very top of the page. To the right of the logo is a button that says "Create Post" as shown in the image. Alternatively, follow this link to create a post.

Enter your post's information. A confirmation email will be sent to the provided email address. Activate your post by clicking the link in this confirmation email. Your post will appear in the listings within a few minutes.

Q: I have contacted a seller and not recieved a response.

If you have not gotten a response, the item has likely been sold. Please move along and look for the item from another seller.

Q: I've lost my confirmation email, how can I edit/delete my post?

Your confirmation email can be resent by clicking the "Edit/Remove Post" link on your post's page. Or you access the Resend Confirmation page directly but you will need to enter the ID for your post.

Q: I have created/update a post and do not see it, what should I do?

Be patient. For performance reasons, the listings pages are only updated every few minutes. If it has been more than an hour and you do not see your post, please contact us as your post may have been trapped in our spam filters.

Q: How do I completely remove a post?

There is no way to comletely remove a listing, but you can deactivate your listing. Deactivating your listings will prevent buyers from being able to contact your and will remove your listings from displaying in searches.

Q: Can you increase the size limit to allow me to upload more than 1 picture?

The size limit is to reduce the amount of processing our servers have to perform. If you would like to upload more pictures, please resize your images to 800x600 prior to uploading them.

Q: I do not see the captcha and cannot send a message?

Please ensure you do not have security software or ad removal software running while browsing ARMSLIST. Software such as AdBlock may cause certain pages to fail to load correctly. If you are using Internet Explorer 6.0 please upgrade to a newer browser.

Q: Dealers are overrunning the site, can you ban them?

In short no, there are a number of features that enable you to filter out vendors. On the category selection page, there are links that allow you to view "private party" or "dealer" versions of the category. Additionally, on the category listings page, there are filters on the left side of the screen that allow you to toggle "private party", "vendor", or "all sellers". If you have old bookmarks, please save new ones with these filters applied appropriately.

Q: Can you tell me if an item is still for sale?

Please contact the seller directly. ARMSLIST doesn't not get involved in transactions.

Q: Can you help me contact a seller?

Please use the built in tool for contacting a seller.

Transactions

Q: Can ARMSLIST help me conduct a transaction?

ARMSLIST is purely a service provider that allow sellers to list items. As such, ARMSLIST can not and will not be a party in transactions. It is the sole responsibilty of the buyer and seller to conduct safe and legal transactions.

Q: Can ARMSLIST contact a seller for me or provide me with information about a user?

Due to our privacy policy, ARMSLIST can only provide information to law enforcement during due process of law.

Q: How can I ensure transactions are conducted safely and legally?

Please contact your local sherrif's office and ATF branch office to learn how to conduct proper transfers in your area.

Q: What is the safest way to conduct out-of-area transfers?

ARMSLIST was designed for local interactions, please use the site accordingly.

Scams

Q: What should I do if I suspect a post is a scam?

Please flag the post as "scam", this will remove the listing from the site. Please contact us with a link to the post so we can remove the listing.

Q: How do I avoid scams?

Follow these common sense rules to help avoid getting scammed:

  • Deal locally and transact in person - This will help you avoid almost all scams
  • Never send Cashiers Checks or Money Orders to sellers
  • Never wire money via Western Union, Moneygram, or other wire services
  • Never accept Cashiers Checks or Money Orders as they can be easily faked
  • Never give out financial inforamtion
  • Avoid deals involving shipping or escrow services
  • If a deal is too good to be true, it probably is
  • ARMSLIST is not involved in any transaction, we do not handle payments, guarantee transactions, provide escros services, or offer "buyer protection" or "seller certification"

Q: What should I do if I've been scammed?

Please do the following:

Q: Can ARMSLIST help if I've been scammed?

We take every precaution to prevent scammers from using the site. Unfortunately, beyond our efforts to prevent scammers there is little we can do.

You are the best resource to prevent and stop scammers. Please take the steps listed previously if you are the victim of a scam. Also, please refer to our tips and heed the warnings on the site on how to prevent getting scammed.

Q: Can ARMSLIST provide me with more information about a scammer?

Due to our privacy policy, ARMSLIST can only provide information to law enforcement during due process of law.

Flagging

Q: Why was my post flagged?

Post flagging is a result of peer review. Numerous users of the site must flag a post before it is deactivated. If your post was flagged, please adjust future posts accordingly so they do not get flagged again.

Q: My post has been flagged several times, what should I do?

If there is a specific complaint against your post, please address these concerns.

Q: I am no longer able to post, why is this?

Your posting privileges may have been removed as a result of repeatedly be flagged.

Q: What is spamming?

Spam includes but is not limited to posts that do not pertain to the subject matter of the site (firearms and outdoors activities), posting the same material in more than one category, and posting the same material in more than one location.

Q: What are imflammatory posts?

Imflammatory posts include but are not limited to posts directly addressing an individual, addressing a group of persons, posts that express subjective matters, are satirical or mocking, or are not legitimate goods for sale, trade, or intended purchase.

Q: Why was my post moved to a different category?

Items for trade should be posted in the section matching YOUR item.

Q: What is the correct section for my item?

The "Guns" classifieds section is for the sale, trade, or intended purchase of firearms, parts, and ammunition only. Posting items in this section that are NOT firearms, parts, or ammunition is in direct violation of these terms.

The "Outdoors Gear" classifieds section is for the sale, trade, or intended purchase of outdoors equipment. Postings items that are NOT outdoors equipment is in direct violation of these terms.

Items that are do not fit into "Guns" or "Outdoors Gear" that are for sale or trade in exchange for firearms should be posted in the "Other Items" section.

Q: Why was my item flagged as overpriced?

A number of users of the site have deemed your item as overpriced.

Q: Why was my non-firearm related item flagged?

The users of this site control which items are removed. This site is intended for firearms, ammunition, and accessories. If your non-firearms related item is repeatedly flagged, please do not list it on the site anymore and try listing it on a site that was designed for those types of items.

Q: My posted was incorrectly flagged, can ARMSLIST reinstate my listing?

Due to our policies, ARMSLIST cannot reinstate your listing. Please relist your item at your earliest convenience.

Accounts

Q: Do I need an account to use ARMSLIST?

No. You can perform all of the major functions without creating an account.

Q: Why should I create an account?

If you are a frequent user of ARMSLIST, you can create an account that will save you time performing repeated tasks.
What are these features you ask?

  • Ability to bypass confirmation emails
  • Ability to have your email address pre-filled when creating posts or sending messages
  • Ability to view/edit posts you have made in the past in a single consolidated list

Q: What is OpenID?

OpenID is a system that allows you to use a single login for a variety of different websites. OpenID works by allowing you to select a provider that you already have an account with, such as Google, AOL, or Yahoo. Login is transferred to the selected provider. The provider verifies your login information and control is transferred back to ARMSLIST.

Q: Why use OpenID?

It seems that every website requires you to create an account. You end up with tons of usernames and passwords that you have to try to remember. OpenID allows you to reuse these logins in a secure way. Basically, it's simpler.

Vendor Account

Q: How do I get a vendor account?

Please contact us and we will be in touch.

Q: How much does a vendor account cost?

Vendor accounts cost $300/year.

Q: How is payment made?

We take credit cards and set up recurring billing charged one month in advance.

Q: What features do I get as a vendor?

You get the following features:

  • Ability to create an unlimited* number of listings. Normal users are capped based upon a variety of factors. *You are still required to abide by anti-spamming rules
  • Ability to automatically link your vendor profile (store information, contact info, etc) into listings.
  • Ability to skip recaptcha, streamlining the listing process
  • Removes the ability for posts to be flagged
  • Direct access to our development team for questions, problems, or feature request

In addition to these benefits, we'll be implementing additional features for building virtual stores and allowing integration of your listings into your own websites as the vendor program matures and we get more feedback.