Frequently Asked Questions

General

Q: How do I create a post?
A: Scroll to the very top of the page. To the right of the logo is a button that says "Create Post" as shown in the image. Alternatively, follow this link to create a post.

Enter your post's information. A confirmation email will be sent to the provided email address. Activate your post by clicking the link in this confirmation email. Your post will appear in the listings within a few minutes.

Q: I have tried to contact a seller and not recieved a response.
A: If you have not gotten a response, the item has likely been sold. Please move along and look for the item from another seller.

Q: I have made a post and not gotten the confirmation email.
A: Usually, emails are delivered without issue and within a few minutes. Please perform the following checks before contacting us:

1. Ensure you are filling in the correct email address when creating your post.
2. Ensure you are checking the same email account that you created the post with.
3. Check your SPAM or JUNK folder.
4. Use a free email service such as Google's GMail, AOL, or Hotmail.
5. Lastly, contact us and we can resend your email.

Q: I've lost my confirmation email, how can I edit/delete my post?
A: Your confirmation email can be resent by clicking the "Edit/Remove Post" link on your post's page. Or you access the Resend Confirmation page directly but you will need to enter the ID for your post.

Q: I have created/update a post and do not see it, what should I do?
A: Be patient. For performance reasons, the listings pages are only updated every few minutes. If it has been more than an hour and you do not see your post, please contact us as your post may have been trapped in our spam filters.

Accounts

Q: Do I need an account to use ARMSLIST?
A: No. You can perform all of the major functions without creating an account.

Q: Why should I create an account?
A: If you are a frequent user of ARMSLIST, you can create an account that will save you time performing repeated tasks.
What are these features you ask?

• Ability to bypass confirmation emails
• Ability to have your email address pre-filled when creating posts or sending messages
• Ability to view/edit posts you have made in the past in a single consolidated list

Q: What is OpenID?
A: OpenID is a system that allows you to use a single login for a variety of different websites. OpenID works by allowing you to select a provider that you already have an account with, such as Google, AOL, or Yahoo. Login is transferred to the selected provider. The provider verifies your login information and control is transferred back to ARMSLIST.

Q: Why use OpenID?
A: It seems that every website requires you to create an account. You end up with tons of usernames and passwords that you have to try to remember. OpenID allows you to reuse these logins in a secure way. Basically, it's simpler.

Scams

Q: What should I do if I suspect a post is a scam?
A: Please flag the post as "scam", this will remove the listing from the site. Send an email to abuse@armslist.com. Be sure to include the URL or Post ID in your message so we can easily find it.

Q: How do I avoid scams?
A: Follow these common sense rules to help avoid getting scammed:

• Deal locally and transact in person - This will help you avoid almost all scams
• Never send Cashiers Checks or Money Orders to sellers
• Never wire money via Western Union, Moneygram, or other wire services
• Never accept Cashiers Checks or Money Orders as they can be easily faked
• Never give out financial inforamtion
• Avoid deals involving shipping or escrow services
• If a deal is too good to be true, it probably is
• ARMSLIST is not involved in any transaction, we do not handle payments, guarantee transactions, provide escros services, or offer "buyer protection" or "seller certification"

Q: What should I do if I've been scammed?
A: Please do the following:

• Contact your local police department via their non-emergency number
• File a report via the Internet Fraud Complaint Center
• Notify us via abuse@armslist.com and include the URL to the post. Please read below about the information we can provide to you.

Q: Can ARMSLIST help if I've been scammed?
A: Because ARMSLIST values the privacy of our users, we do not disclose user information unless required by due process of law. Law enforcement inquiries should be directed to abuse@armslist.com.